Middleware Between CRM and ERP
SolvynWorks is a Delhi-NCR engineering partner combining Zoho implementation depth with modern software development — not a Zoho reseller, and not a firm that treats Zoho as a checkbox.
A CRM and an ERP that don't talk to each other today usually means someone is re-entering the same customer or order data by hand in both places. A dedicated middleware layer keeps both systems of record consistent without that manual step, and without either system depending directly on the other.
What you get
- A middleware layer keeping the named CRM and ERP consistent on the fields that matter
- Conflict-handling logic for when both systems change the same record
- Monitoring so a sync failure surfaces immediately, not at month-end reconciliation
- Documentation of what syncs, in which direction, and on what trigger
- Response-time commitment
- NDA-before-data commitment
- Complete legal and registration details
- Consultation with a stated deliverable
Common questions
Who owns the code and infrastructure once the project ships?
You do. Every a crm/erp middleware engagement engagement hands over full source code, infrastructure access and documentation — nothing is licensed back to us, and handover to an in-house or another vendor's team is a standard step, not a negotiation.
What happens after go-live?
We don't disappear after launch. Ongoing support sits under Maintenance & Managed Services, with response handling agreed before work starts rather than left implicit.